Check our frequently asked questions, shipping conditions, returns, payment methods, and much more
At Nutribiolite, we combine pharmaceutical expertise with advanced science to develop effective, safe, and well-tolerated formulas. Our formulas are designed in Spain by our scientific team using natural active ingredients supported by scientific evidence, and manufactured in collaboration with specialized laboratories that comply with GMP standards and European Union regulations.
We also conduct testing through independent external laboratories to verify purity, microbiological control, and the absence of heavy metals. Additionally, we carry out quantification analyses to ensure each active ingredient is present in the correct form and at the declared dose, thereby ensuring transparency and the real effectiveness of every formula.
As part of our commitment to transparency, we are making these certificates available on product pages. They are already viewable on some products and will soon be available across more items in our catalog.
Each product includes a detailed description of its ingredients, usage instructions, and any relevant warnings. If you have specific concerns about its use in your situation, you can contact us or consult your healthcare provider.
We clearly indicate whether a supplement is suitable for vegans, gluten-free, lactose-free, or free of other common allergens. We also avoid unnecessary excipients and prioritize clean, well-tolerated formulas.
Yes, many of our supplements are designed to be safely combined. However, if you’re taking medication or have a medical condition, we recommend consulting a healthcare professional first. You can also contact us for personalized guidance.
No. All our products are food supplements and are intended to support health as part of a balanced diet, without the need for a prescription.
It depends on the product and your individual situation. Some ingredients have quicker effects (such as those related to energy or digestion), while others require consistent use over several weeks to achieve optimal results.
Yes. We carry out quality control checks, microbiological analyses, and identity verification of active ingredients. We also comply with all EU requirements for traceability and food safety.
On each product page, we clearly indicate whether it contains allergens such as gluten, lactose, soy, nuts, or fish derivatives. If you have concerns about a product’s safety in your specific case, contact us before purchasing.
We recommend storing the products in a cool, dry place, away from direct sunlight. Refrigeration is not necessary unless specifically indicated on the label.
Do you have questions about timelines, costs, or tracking your order? Check all the information on national and international shipping, carriers, special conditions, and more on our dedicated page: View shipping details
Once you’ve placed your order, you can track it directly from your customer account. We’ll also send you emails with updates and tracking information as soon as your order is shipped.
If you have any questions about your shipment, don’t hesitate to contact us.
At Nutribiolite, you can pay easily and securely using credit or debit card (Visa, Mastercard), PayPal, or Multibanco (Portugal only).
All payments are processed through SSL-encrypted platforms to ensure maximum security and confidentiality of your data.
At Nutribiolite, you can exercise your right of withdrawal and request a product return within 14 calendar days of receiving your order, provided the product has not been opened or used.
To begin the return process, please contact our customer service team at cliente@nutribiolite.com, including your order number and reason for the return.
Once we receive and verify the returned product is in proper condition, we’ll proceed with the refund.
You can check the status of your order at any time by logging into your account: Access my account
If your order hasn’t been shipped yet, we may still be able to modify or cancel it. Please contact our customer support team as soon as possible.
If you have any other questions related to your order, don’t hesitate to reach out. We’re here to help.
Each Nutribiolite product includes a detailed technical sheet with:
Active ingredients and dosage: We clearly list each ingredient and the amount per dose.
Usage instructions: Recommended dose, best time to take it, and any relevant precautions.
Allergen and certification information: We specify whether the product is vegan, gluten-free, lactose-free, etc.
Analysis certificates: For some products, analytical certificates confirming the quality and purity of ingredients are already available. We’re working to extend availability across the full catalog.
You can access all this information directly on each product page of our website. If you have any questions, just contact us.
Do you have questions about a product, an order, or need advice to choose the most suitable formula?
We’re here to help. Our team will be happy to assist you quickly and professionally.
