This privacy policy explains what information we collect about you, how we use it, and your rights.
At Nutribiolite S.L., we are committed to protecting the privacy of our clients. Please take a moment to review this document, where we explain what information we collect about you, how we use it, and what your rights are. This Privacy Policy applies exclusively to information collected through the website nutribiolite.com and includes:
❱ What information we collect about you and how we use it.
❱ How you can control the data we collect on this website.
❱ The security measures we take to protect your information.
❱ How you can correct any inaccurate data.
In this regard, Nutribiolite S.L., hereinafter referred to as the Data Controller, guarantees compliance with the current regulations on personal data protection, as reflected in Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons (GDPR). By using this website, you agree to this Privacy Policy, as well as the terms included in the Legal Notice.
In compliance with Directive 2000/31/EC of the European Parliament and the Council of June 8, regarding certain aspects of information society services, in particular e-commerce in the internal market (E-commerce Directive), Nutribiolite provides the following information:
Company name: Nutribiolite S.L.
Tax ID: B47803804
Registered address: c/ Murillo 6, 1B, 47007 Valladolid, Spain
Industrial address: c/ Dr. Moreno 20, Ground Floor, Unit 5, 47008 Valladolid, Spain
Registered at: Commercial Registry of Valladolid, page VA-31321, folio 217 of volume 1573
Registered at: Register of Food Companies and Activities: 26.019586/VA
To communicate with us, we provide different means of contact listed below:
Email: cliente@nutribiolite.com
Phone: (+34) 983 654 678 (phone service in English, Spanish and Portuguese)
Customer service chat on our website: nutribiolite.com
Postal address: c/ Murillo 6, 1B, 47007 Valladolid, Spain
All notifications and communications between the User and Nutribiolite will be considered effective when carried out through any of these means.
For all intents and purposes, “Customer” refers to the User who purchases products sold through the Nutribiolite online store on this Website.
In processing your personal data, the Data Controller will apply the following principles, which comply with the new European data protection regulations:
❱ Principle of Lawfulness, Fairness, and Transparency: The Data Controller will always require your consent to process your personal data, which may be for one or more specific purposes and about which you will be informed in advance with complete transparency.
❱ Principle of Data Minimization: The Data Controller will request only the data strictly necessary for the purpose or purposes pursued.
❱ Principle of Limitation of Data Retention: Data will be retained only for the time strictly necessary for the purpose or purposes of the processing. In the case of newsletter subscriptions, the Data Controller will periodically review the lists and delete inactive subscribers after more than 6 months of inactivity. For clients who have created an account in the online store, data will be retained for a maximum of 2 years from the last purchase or login, after which it will be deleted or anonymized.
❱ Principle of Integrity and Confidentiality: Your data will be treated in a manner that ensures its security, confidentiality, and integrity. The Data Controller takes necessary precautions to prevent unauthorized access or misuse of user data by third parties.
Browsing our website does not require providing any personal data. However, depending on how you use this website and your interaction with us through it, the Data Controller may request personal data, including but not limited to: name and surname, billing address, delivery address, email, and phone number. The purposes for using your personal data include:
❱ Client Profile Creation: Your personal data will be processed to create a Client account profile, allowing you to purchase products, access and manage your orders, review purchased products, and manage your personal data. The legal basis for processing your data is acceptance of this Privacy Policy and the contractual relationship as stipulated in our General Terms and Conditions.
❱ Product Purchase Procedure: Your personal data will be processed to properly manage the purchase process for selected products, as well as any related matters, such as product returns or issues during the process. The legal basis for processing your data is the performance of the contractual relationship as set out in the General Terms and Conditions, which you accept at the time of purchase.
❱ Contact Form: Your personal data will be processed to manage and respond to your questions and/or requests. For this purpose, we may contact you by electronic or telephone means. The legal basis for processing your data is your consent when you submit your contact request, accepting this Privacy Policy.
❱ Newsletter Subscription Form: If you subscribe to our newsletter, your name and email will be used to send articles on health and supplementation, special offers, discount coupons for subscribers, and promotions for new products. The legal basis for processing this personal data is your consent given at the time of subscription, acceptance of the General Terms and Conditions, and this Privacy Policy. You may unsubscribe at any time via the unsubscribe link in each newsletter email or by emailing cliente@nutribiolite.com. Data provided for newsletter subscription will be stored on the servers of MailerLite Limited in Dublin (Ireland), a company specializing in data management and security for newsletters. MailerLite Limited is located at Ground Floor, 71 Lower Baggot Street, Dublin 2, D02 P593, and always acts on behalf of the Data Controller, following our instructions. In no case will they use your data for their own purposes.
Other purposes for processing your personal data by the Data Controller include:
❱ Ensuring compliance with the terms included in the Legal Notice and applicable law, which may involve developing tools and algorithms to ensure the confidentiality of collected personal data.
❱ Analyzing navigation and improving services offered by this website. The Data Controller collects other anonymous data obtained through cookies downloaded to your computer when you browse the website, whose characteristics and purpose are detailed in the Cookie Policy.
❱ Managing social networks. If you follow the Data Controller on social networks, the processing of your data will be governed by this Privacy Policy and the usage conditions, policies, and privacy standards of each social network, which you accepted when you joined them. You can view the privacy policies of major social networks here:
•Facebook
• Twitter
• Linkedin
• YouTube
• Instagram
❱ Investigating potential fraud for security reasons.
The Data Controller will not share your personal data with third parties except in compliance with legal obligations and with third-party companies involved in product delivery. To provide the services offered on this website, we rely on service providers who may access your data. These third parties act exclusively on behalf of the Data Controller, following our instructions. They will never use your data for their purposes. Service providers used by the Data Controller include:
❱ MailerLite Limited: A company specializing in data management and security for sending newsletters, located at Ground Floor, 71 Lower Baggot Street, Dublin 2, D02 P593, Ireland. They act on behalf of the Data Controller and will not use your data for their purposes. More information is available at https://www.mailerlite.com.
❱ Google Analytics: A web analytics service provided by Google Ireland Limited, located at Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses “cookies” (text files placed on your computer) to help the Data Controller analyze site usage. Information generated by the cookie about site usage is transmitted directly to Google’s servers in Ireland. For details on the Google Analytics cookies used on this site, refer to our Cookie Policy.
❱ WordPress: An open-source content management system maintained by Automattic, offering commercial plugins like WooCommerce, Akismet, and Jetpack. Its address is 60 29th Street #343, San Francisco, CA 94110, USA. More information is available at https://automattic.com.
The Data Controller informs you that with regard to your personal data, you have the right to:
❱ Request access to stored data.
❱ Request correction or deletion.
❱ Request restriction of processing.
❱ Object to processing.
❱ Request data portability.
To exercise these rights directly with the Data Controller, any client, subscriber, or user who has provided data can request information, correct it, request portability, object to processing, limit its use, or request deletion from the Data Controller’s servers.
For reference:
❱ Clients with Accounts: To exercise access, correction, deletion, portability, and objection rights, email cliente@nutribiolite.com with valid identification, such as a copy of your ID.
❱ Newsletter Subscribers: Unsubscribe via the link in each newsletter email or email cliente@nutribiolite.com with the subscription email.
You have the right to effective judicial protection and may file a complaint with the Spanish Data Protection Agency if data processing violates GDPR. Exercising your rights does not apply to data the Data Controller must keep for legal or security reasons.
The Data Controller takes reasonable precautions and follows industry best practices to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. The Controller does not store credit card data or share client data with third parties except to fulfill legal obligations.
Pages on this website may include embedded content (e.g., YouTube videos, Pinterest images, articles). Embedded content behaves as if you had visited the source website and may collect your data, use cookies, and monitor your interaction
To be able to function properly this website needs to use cookies, a kind of text file that is stored in your web browser. In the Cookies Policy page you can consult all the information related to the collection policy, the purpose and treatment of cookies.
The personal data you provide to the Holder will be kept until you request its elimination.
To exercise your rights of access, rectification, cancellation, portability and opposition you have to send an email to cliente@nutribiolite.com along with valid proof in law such as a photocopy of your ID card or equivalent.
The User agrees that the data provided to the Holder are correct, complete, accurate and current, and to keep them updated. As User of the website you are solely responsible for the accuracy and correctness of the data you submit to the website, exonerating the Holder of any liability in this regard.
As a User of the website, you declare that you have been informed of the conditions on the protection of personal data, accept and consent to the processing of such data by the Owner in the manner and for the purposes indicated in this Privacy Policy.
The Controller reserves the right to modify this Privacy Policy to reflect legislative or judicial developments and industry practices. This policy remains in effect until modified by a duly published new version.
❱ Last update: 05/11/2024.
We blend the finest natural ingredients with cutting-edge science in nutrition and herbal therapy, creating supplements that support your health safely and naturally
We prioritise standardised extracts and highly bioavailable forms of minerals and vitamins, ensuring maximum efficacy.
We select top-quality ingredients, backed by clinical studies and the latest laboratory findings, providing solid support for your health.
We remove synthetic additives whenever possible, choosing natural ingredients that not only preserve but also enhance the efficacy of our formulas.
All our products comply with GMP and HACCP standards, ensuring the highest quality and traceability.
We use eco-designed, 100% recyclable packaging to significantly reduce our environmental footprint.
We provide clear, detailed labelling that complies with all regulations, ensuring that required information is presented in an easy-to-read format.
Our relationship is built on ethics and empathy, offering a caring service that’s always committed to your wellbeing. We’re here to listen and respond to your needs effectively.
Join our exclusive circle at Nutribiolite and enjoy a 5% discount on your first order. Plus, receive expert health tips straight to your inbox to help you become the best version of yourself. We can’t wait to welcome you.
